Gaming is meant to be fun — but fun should never turn into a problem. il89 believes responsible gaming is not just a rule; it is our core philosophy. Your well-being matters to us above all else.
Stay in control — these tools are built for you
Set your own daily, weekly, or monthly deposit limits. Once set, increasing a limit requires a 24-hour waiting period — a safeguard against impulsive overspending in the heat of the moment.
Set a limit on how long you play. Once the time is up, the system will automatically end your session. Keeping track of time is the first step toward responsible gaming.
If you need a short break, use the Cooling-Off Period. Your account can be temporarily suspended for anywhere from 1 day to 6 months.
If things feel out of control, opt for permanent self-exclusion. You will not be able to access your il89 account in any way during this period.
Review your gaming history, total spending, and winnings. Understanding your own patterns makes it easier to make informed decisions.
The il89 support team is available any time you need help. If you have concerns about your gaming, reach out without hesitation — we're here to help, not to judge.
Online gaming and betting are primarily a form of entertainment — much like watching a film or playing a sport. Most people play within their limits without any issues. For some, however, gaming can gradually become a habit and eventually a problem.
Responsible gaming means deciding in advance how much time and money you are willing to spend, sticking to those limits, and never letting gaming take priority over your other responsibilities in life. il89 supports this culture and provides every tool you need to stay on track.
Remember: gaming is never a reliable source of income. Playing to cover losses or pay off debts is highly risky. il89 wants every session to be an enjoyable one, for as long as you play.
The urge to keep betting in order to recover losses is the most dangerous pattern. Known as "chasing losses," this is where most problems begin.
Answer the following questions honestly. If most of your answers are "yes," it may be time to seek help.
There may be signs of problem gambling. Contact il89 support or opt for self-exclusion.
Log in to il89 and go to "Account Settings" or the "Responsible Gaming" section.
Deposit limits, session time limits, or loss limits — choose whatever works for you.
Set a realistic limit — one that stays within your financial means.
Limits take effect as soon as they are set. Decreasing a limit is instant; increasing one takes 24 hours.
Review your gaming history once a month. Adjust your limits or take a break whenever you need to.
If you have trouble setting a limit, contact il89 support — we'll walk you through it.
Every tool is designed to help you stay in control of your gaming
Daily, weekly, and monthly limits are all available. Once a limit is reached, no further deposits can be made. Lowering a limit takes effect immediately; increasing one requires a 24-hour cooling period.
Set a daily limit on how long you play. When the time is up, the system will log you out automatically. This also helps with managing your overall screen time.
If you need to step away from gaming for a while, take a break ranging from 24 hours up to 6 months. You will not be able to log in during this time. Your account will be reactivated automatically once the period ends.
If you feel you need a longer break, opt for permanent self-exclusion. Your account will be fully deactivated during this period and you will not receive any promotional messages.
Access your full betting history for the past 30, 90, or 180 days, along with a complete record of total deposits and withdrawals, at any time. Understanding your own patterns is the foundation of informed decisions.
At set intervals (e.g., every 30 minutes) you will receive a notification showing how long you have been playing and how much you have spent. This reminder brings you back to the present.
Il89 strictly does not serve anyone under 18. Age is verified at registration. Even so, parents are responsible for ensuring children cannot access il89 or any online gaming site under any circumstances.
Problem gambling is a mental health issue — there is nothing to be ashamed of. Seeking help is an act of courage. il89 is committed to standing by you every step of the way.
Support is available 24/7 in Bangla. Whatever your gaming concerns, we're here to talk openly and can help you set up self-exclusion or adjust your limits.
[email protected] — Responsible Gaming emails are typically answered within 24 hours.
If the problem runs deeper, speak with a professional mental health specialist. Counsellors who specialise in problem gambling are more accessible now than ever before.